Website Wealth, with Philippa Gamse

Website Wealth with Philippa Gamse

One of the best known events in the modern Olympics is the High jump. Since its dawn in 1896 all jumpers used the same technique. They would run towards the bar, then begin their vault by putting one leg over, or trying to go head-first over the bar. But someone came to the 1968 Mexico City games, who couldn’t win on physicality, but who did have a hack no one had thought of. 

 

That person was 21 year old American Dick Fosbury, who you wouldn’t find anything notable looking back at his track career.  Back in high school he’d struggled to master  all the motions used in the high jump; and coaches noted how little he practiced; when time came for track meet qualifiers, his jumps came up short. 

 

But when he got to University for civil engineering, he began to experiment with other ways of jumping. In his studies he learned that our ability to jump is limited by our centre of gravity. Lifting our whole body over a bar at the same time demands that we raise our centre of gravity to that same height. So Fosbury analyzed to see if there was a way to get a human over the bar one part at a time, which temporarily moves our whole centre of gravity to somewhere below us, even below the bar. That means that without jumping any higher, we can clear a higher bar – it’s playing a trick on physics. 

 

Fosbury used the technique selectively for 2 seasons because his coach still went by the tried-and-true technique, and the heights he cleared got higher & higher. It wasn’t until a month before Mexico City that he secured him a spot on Team USA. 

 

The Olympics was the first moment where everyone saw Fosbury’s new  backflip maneuver – the press coined it the Fosbury Flop. Everyone also noticed his performance – he didn’t miss a jump right up to the metal round.  I bet as international competitors watched him advance while they hit the bar must have felt pretty disarmed by that flop. The bar was raised in the finals to  2.24M or 7 ft 4¼ in, higher than at any games before. Fosbury missed on his first two attempts, but cleared on his third, winning the Olympic gold medal and broke the Olympic record 

 

Ever since, this back-first technique has been the obvious way every jumper has used. Fosbury’s style so clearly solved the high jump problem, we don’t even question it.   

 

Lots of problems seem unsolvable until an obvious solution is posed. It’s a phenomena today’s guest commonly sees on websites. Her recently-launched book puts it this way: “The solutions we implemented may seem obvious in hindsight, but the problems and opportunities remained hidden until we analyzed their data in depth-and that’s the point!”

 

Our guest has spent 25 years teaching  digital marketing strategy and analytics at business schools and consulting to companies whose websites generate hundreds of millions of dollars. She is the author of “42 Rules for a Website That Wins” and came out in 2025 with “Website Wealth: A Business Leader’s Guide to Driving Real Value from your Analytics”. Let’s go to Northern California to speak with Philippa Gamse. 

 



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People/Products/Concepts Mentioned in Show

https://en.wikipedia.org/wiki/Dick_Fosbury

Philippa Gamse on LinkedIn

Website Wealth book

The Path to AGI with John Thompson

The Path to AGI

Episode 215

Artificial General Intelligence is a term that most of us have heard, a good number of us know how its defined, and some claim to know what it will mean for the average marketer. Here’s what OpenAI’s Sam Altman said “It will mean that 95% of what marketers use agencies, strategists, and creative professionals for today will easily, nearly instantly and at almost no cost be handled by the AI.”

What nobody knows for sure is when it will be here. Some said that GPT5 would herald the dawn of artificial general intelligence. 

This episode is airing In mid-2025, and GPT5 has come out…and it is not widely believed to have AGI.

Our guest says AGI is a long way off, and more importantly, that it might not be the sought-for milestone we need for AI to be a revolutionary force in our lifetimes. Today’s guest takes us through what it will take for AGI to truly arrive. We also talk about  public vs private models, Mixture of Experts (MoE) models, the Branches of AI like Foundational vs generative, Agents and Agentic Workflows.

 Today’s guest  graduated from DePaul with an MBA, has headed the AI/Analytics groups at (EY) Ernst & Young, Gartner, CSL Behring and now at the Hackett Group.  

He has written several books and is here to talk about his 5th which came out in 2025. 

 So let’s go to Chicago now to speak about “The Path to AGI” with its author. Let’s welcome back for the 4th time on this show, more times than anyone else, John Thompson. 



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Shownotes

People/Products/Concepts Mentioned in Show

John Thompson on LinkedIn

John’s book, The Path to AGI

Previous episodes with John:

Explainer – How the Transformer enables models like ChatGPT

GPT-created movie about Brian Eno

IBM’s Watson winning on Jeopardy!

Coordinating several AI’s for optimal results. Reproduced with permission.

Books for the Summer Break

books for the summer break

Episode 214

It’s the middle of summer when I’m recording this; a time we don a pair of shades, a beach towel and a good book. Funnel Reboot usually shares talks with marketing book authors, but for this show I’m going to share some reads that go a little farther afield. 

Come along with me through six books that are all amazing. The subjects range between business, humanities, technology and science fiction. 

Chapter Timestamps

0:00:00 Intro

00:01:44 The Discoverers

00:12:43 Blindsight

00:19:05 How Big Things Get Done

00:24:12 Private Truths, Public Lies

00:27:41 Seveneves

00:30:01 Other SF recommendations

00:31:00 Earth Abides

00:34:57 conclusion



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Shownotes: People/Products/Concepts Mentioned in Show

Books reviewed:

The Discoverers

Blindsight

How Big Things Get Done

Private Truths, Public Lies

Seveneves

Earth Abides

Other references:

Sesame Street

Scent of a Woman

Thinking Fast & Slow, by Daniel Kahneman

Fall of Berlin Wall

Brexit

project Hail Mary by Andy Weir

David Ogilvy

Unorthodoxy, with Gil Gildner

Gil Gildner

Episode 212

We as consumers do a lot of things just because the people around us are doing them. For proof, look no further than some historical examples—from the 17th-century tulip bulb craze in Holland to doomsday cults and prepper movements in the lead-up to Y2K. Buying fads such as pet rocks, fidget spinners, Beanie Babies, and NFTs all show how easily prevailing thoughts influence individual behavior.

 

The science behind this is well understood. The evolutionary drive to fit in with our peers is very strong. When a group of people’s purchases are plotted as a histogram, we always see the majority of them clumped near the centre – we see it so often we came up with a term for it – the Bell curve. 

 

So even when people think they are  expressing themselves, showing individuality by their brand choices, they are only veering slightly away from the norm. 

 

Hey, Glenn here—welcome to Funnel Reboot. Our guest today—who I really do think has positively impacted marketers’ careers—argues that marketers are just as susceptible to conformity as consumers are. We get caught up in prevailing marketing practices when doing our job, while ignoring better marketing options. That’s a recipe for mediocre results. 

 

Our guest is the author of three marketing books and the co-founder of an eight year old digital agency that has attracted clients whose annual spend ranges from thousands to millions of dollars. What does he credit for this marketing success? The time he’s spent on the edges of the Bell curve – doing things that most of us view as too far outside of our comfort zone. And he says to be a better marketer, you too should reject the orthodoxy of conventional marketing. 

 

Unorthodox is the name of his latest book, and I’m glad to welcome back for a second time, Gil Gildner



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A Far Side cartoon that fits the thesis of Gil’s book

People, products and concepts mentioned in the episode:

Gil’s Agency Discosloth

Gil on X

The book Unorthodoxy 

Chernobyl

LSAs (Local Services Ads)

Performance Max (Google Ads campaign using artificial intelligence)

Chris Anderson book “The Long Tail”

Gwyn Shotwell

David Thoreau’s time on Walden Pond

Peter Thiel

Galileo

Martin Luther

Aleksandr Solzhenitsyn

Deeper Clarity – Better Results, with Nilufer Erdebil

Deeper calrity - better results

Episode 209

When it comes to initiatives humans undertake, we only need to look at a few to see how they can fail spectacularly. One example:

The iconic Sydney Opera House came from a competition won by a young Danish Architect. The board who’d commissioned him to build it was told it would be completed by 1963, but things were so chaotic and so behind schedule, he had to be fired. It is truly a marvel of design, but it’s a posterchild for poor projects because it didn’t open until 1973.

Another example: Out of a desire to research high-energy particles and potentially solve the fundamental  of physics, the US Government set out to build the Superconducting Super Collider (SSC). A site in Texas was chosen, but after 6 years they had only tunneled a fraction of the 88 kilometres, when the project was cancelled at a cost of $2B.

A last example: In 1998 NASA’s Mars Climate Observer travelled about 200M miles and was about to start researching the red planet. But the software setting its orbital altitude had been given imperial units instead of metric. This error in the code made it come in too steep, destroying the $328M probe.

These failures are so huge, it’s bound to bring out our inner cynic. It’s natural to pose questions of those leading the projects, like: “what were they thinking?”

I don’t scoff at the people who headed these projects, because I experienced something in my youth that showed me how humans sabotage missions.

When I was 15 I attended a camp that took us through exercises to cultivate teamwork. I thought I knew what teamwork was; I was not prepared for what awaited.

Two twenty-something Senior Counselors named Leo & Bob were in charge of it. We left the camp which was in rural New York State and drove in a van a few hours away. The van crossed into Pennsylvania, left the highway for a sideroad, then onto a dirt road and finally to a clearing somewhere in the backwoods. It was early afternoon by the time Leo dropped us off, leaving 4 of us and Bob to calmly walk for about 30 minutes, and we stopped to relax in a clearing in the forest.

At that point, Bob stood facing us and told us about this simple exercise we were about to do. He said, ‘you are stranded in a forest a few miles from a stationary van which contains food and medical provisions. You have to locate the help, which will signal its location by a horn-blast every 15 minutes until sundown. You’ll succeed in your mission if you reach the van by then. He didn’t tell us what would happen if we didn’t.

All of this seemed doable, until Bob said one of your team is incapacitated due  an injury.’ and then he closed his eyes, fell to the ground, and didn’t say a word. I’s hard to be to say what the next couple of hours was like, as we tried to find the van,  carrying this 180lb man through the brush. Suddenly, it became important to recall the way we’d come, or how to lash branches together to form a stretcher, or whom among us should decide which way we should go. Each time we heard the horn, we felt a bit more exhausted and acted a bit more panicked, knowing that the horn-blasts would stop and we’d resort to screaming in the dark. The way we interacted with each other in every way, from rational to tense to hysterical. At several points in the day, I was convinced we’d never get to the van. But by some miracle we reached the van just before sunset.

Each of us had time during the trip back to reflect on how we worked as a team. I no longer wonder why people have difficulty collaborating on projects, especially as the stakes get higher.

My guest also believes it’s our fault that projects fail as they do, and she’s got principles she teaches that make everyone clear on the task we’re all undertaking, significantly improving odds of success.

She is founder and CEO of Spring2 Innovation, is an award-winning design thinking and innovation expert, as well as a TEDx and TEC/Vistage speaker. With over 25 years of experience, she has driven innovation in telecommunications, application development, program management, and IT, helping public and private organizations shape strategy, drive change, and launch new products and services. Let’s go now to speak with Nilufer Erdebil.

 

Chapter Timestamps

0:00:00 Intro

00:06:38 Welcome Nilufer

00:10:16 Poor design in showers and on projects

00:20:12 customers’ unspoken needs

00:25:07 PSA

00:25:40 Devoting more of our time to communicating

00:28:49 Mistakes stemming from bad Workflows

00:37:39 Is our UX as disorienting to customers  as a foreign language?

00:43:12 AI’s potential role

00:47:55 About Nilufer, book

People/Products/Concepts Mentioned in Show

Nilufer’s LinkedIn profile

Nilufer’s TEDx talk

Spring2Innovation

Future Proofing by Design



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