Pushing back on AI campaigns with humans in the loop, with Lyndsey Maddox

Pushing back on AI campaigns with humans in the loop

Episode 229

We need to talk about what’s been happening with the use of AI on Google and Meta’s ad platforms. 

A few years ago, we were surgeons. We had the scalpel. We chose the exact keywords, the specific bid modifiers, the precise placements. Now? Google and Meta are basically telling us, “Hey, don’t worry your pretty little human head about it. Just give us your credit card, a few grainy images, and a vague ‘goal,’ and we’ll take it from here.”

Performance Max (PMax) and Advantage+ are the ultimate “Trust Me, Bro” of the marketing world. They’ve turned “manual control” into a dirty word. They want us to believe that the algorithm knows our customer better than we do—even though that same algorithm once tried to sell me a pair of shoes I bought three weeks ago.

The platforms are no longer just tools; they’re aggressive backseat drivers.

  • Google is constantly “recommending” that you switch to Broad Match (conveniently spending your budget faster).

  • Meta is hiding the “Manual” button behind three layers of “Are you sure? This is less efficient!” warnings.

  • The “Auto-apply” Trap: If you don’t uncheck a box buried in a sub-menu, the platform will literally change your strategy while you’re sleeping.

They aren’t optimizing for our ROI; they’re optimizing for their inventory. It’s getting a little ridiculous. It feels like we’re being slowly evicted from our own accounts.

AI is a great engine, but it’s a terrible pilot. It has no “common sense.” Media buyers aren’t here to fight the machine; but they are there to keep the machine from driving a brand off a cliff. 

After gaining her B.A. from Butler University and working in B2B, she had her first brush with digital channels like SEO and paid search and saw how they could drive business better than traditional methods. That came as a pleasant surprise, given how her sales role relied totally on making cold calls. Bringing that sales-focused grit to DTC, and honing her digital expertise over the last 14 years, she now serves as its CEO. When she’s away from agency business, she is likely to be spending time with her husband & two sons, often at Wrigley Field catching a ball game.

Let’s go to Chicago, to meet Lyndsey Maddox

Timestamp Chapters

00:00 Intro

02:05 Lyndsey on whether experts still matter

04:51 PMax Leads and Nuance

09:55 Honest Forecasting with Clients

15:41 Humans in the Loop

24:22 Agency Size and Fit

30:00 Connecting with Lyndsey



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Shownotes

Lyndsey’s agency,  Digital Third Coast

Lyndsey on LinkedIn

Brandjitsu, with Michael Dargie

BrandJitsu, with Michael Dargie

Episode 221

Is your Brand truly memorable? Would a person who bought from you a year ago be able to recall your name or say what they found compelling about you? The reality is that a lot of brands are instantly forgettable. 

You don’t have to wallow in a world of Meh – you can turn your brand into something memorable – we’re going to hear a process that’s been codified in a book that came out in 2025 called BrandJitsu. . 

Listen in as we delve into the book’s process, which begins not with a funnel but with a Loop we’ve got to Embrace. We’ll hear how to plumb the depths of our brand by thinking of it as an Iceberg. Lastly, we’ll drill into a brand’s DNA to find out how we can spread its unique outlook. 

Our guest was tired of working with brands that felt like they were screaming into the void, so he designed a process that let customers feel, remember, and advocate for a  brand. He honed his methodology as a creative director, and founded the brand agency called Make More Creative to help brands that had this problem solve it outright.

He is also Host of TheRebelRebelPodcast and Speaker and mentor for the Canadian Trade Accelerator Program. Let’s go to Calgary Alberta to speak with Michael Dargie. 



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Chapter/Timestamps

0:00:00 Introducing BrandJitsu

0:11:42 Why Your Brand Needs a Loop, Not Just a Funnel: Customer as Hero

0:19:32 Diving Deep: Uncovering Your Brand’s DNA with the Iceberg Metaphor

0:31:53 Beyond ICPs: Using Data and Archetypes for Effective Brand Targeting

0:43:52 Learn More: Worksheets and Michael’s other pursuits

Persons, Products mentioned in this episode

Michael on LinkedIn

Michael on Instagram

Michael’s personal site

The book “BrandJitsu”

His Make More Creative agency

He is also Host of TheRebelRebelPodcast

Temet Nosce – Latin for “Know Thyself”

Phil Knight book “Shoe Dog”

Your brand's Iceberg

The Smart Advertising Book, with Dan White

The Smart Advertising Book

Episode 207

Those of you who know me outside of this podcast, know that if I’m doing anything that involves advertising, whether it be in a classroom or a consulting setting, I think of ads as a complicated puzzle that is never fully solved. While it may not have a predictable outcome, there are a few key principles about it that are always true.

I’ve picked up these lessons one at a time, either by studying competitors or through the brands that entrusted me to run their ads—sometimes through painful trial and error. The models and principles that emerge from this process become a valuable piece of baseline knowledge, allowing you to make case-by-case decisions.

However, it’s hard to pass these insights along to others. They’re often too abstract, and the examples become stale and dated as campaigns retire.

Does this mean anyone wanting to adopt this perspective on advertising must go through the same process I did? Not necessarily. Thanks to someone with a gift for brevity and illustration, these principles have been distilled into a book.

As I leaf through its pages, I’m delighted to see many concepts I’ve known given clear shape and an easy-to-remember form.

Our guest graduated from Cambridge University with a Masters of Arts. He has worked in marketing, market research and brand consultancy for 30 years. He uses imaginative visuals to bring marketing concepts to life.

He’s one of the nicest authors I’ve had on, and he’s back on this show for a third time. Let’s go to England to speak with Dan White.

Timestamps/Chapters:

0:00:00 Intro
00:02:27 Welcome Dan
00:04:40 Oldest known advertisement
00:09:18 Uber’s clever transit ad
00:11:15 Positive and negative impacts of ads
00:22:47 using advertising to build brand asset
00:23:49 PSA
00:30:46 Many ways ads can tell a story
00:33:19 How brain perceives messages
00:37:43 Learning about ads through metaphor
00:45:45 Getting the book or contacting Dan

People, products or concepts mentioned in the show:

Dan on LinkedIn

Dan White’s Smart Advertising Book

Dan was previously on In Episode 166 and Episode 109

Hankin’s Hexagon

FMCG – Fast Moving Consumer Goods (packaged foods, beverages, snacks)



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Dan’s latest book demystifies advertising