Brian Solis

Bio: Brian Solis is Head of Global Innovation at ServiceNow . He's also an 9x best-selling author, international keynote speaker, and futurist. Forbes has called him “one of the more creative and brilliant business minds of our time" and ZDNet has said that Brian is “one of the 21st century business world’s leading thinkers.” His book Engage! is regarded as the industry reference guide for businesses to market, sell and service in the social web.