Funnel Reboot – Page 6 – A show for analytically-minded marketers

March 13, 2024May 31, 2024

High Impact Content Marketing, with Purna Virji

Episode 187

In numerous companies, the approach to content strategy appears to be nonexistent, marked by haphazard content creation and dissemination. A notable absence of a cohesive plan to align content with overarching marketing objectives is evident, leading to a disjointed and less effective approach. In light of these challenges, it becomes imperative for companies to recognize the critical significance of implementing a robust content strategy. The upcoming discussion will delve into a methodology that not only addresses these shortcomings but also promises to elevate content creation to a level where flawlessness becomes a tangible outcome. As we navigate through the intricacies of this approach, you will discover how a well-crafted content strategy can serve as the linchpin for achieving marketing goals and fostering a more impactful and cohesive online presence.

Purna Virji is a globally recognized content strategist. She grew up in India, when her family came to the US they settled in Philadelphia. She did her masters at Cardiff University, but returned to Philadelphia where she was a journalist and then a producer at the local TV affiliate for PBS. That experience is where She picked up expertise in creating content. She ported this communications flair into designing Pay Per Click ad campaigns for ecommerce companies and then when Microsoft’s own ads platform needed a trainer, she transitioned to working there, training both internal Microsoft teams and external groups on Microsoft ads. She went on to speak at conferences like MozCon and SMX Advanced and was ranked as the #1 Most Influential Expert in the world by PPC Hero.

She is currently the Principal Consultant for Content Solutions at LinkedIn. In 2023 she came out with the book “High Impact Content Marketing” which we’ll talk about today.

Timestamps/Chapters:

0:00:00 – Intro

00:02:42 – Welcome Purna

00:10:32 – the AGES model

00:20:38 – PSA

00:21:46 – Practical tips for high Impact content

00:35:26 – Identifying what your audience’s needs are

00:46:41 – Where to get book; contact Purna

Author’s COCOA model for topic ideation, reprinted with permission

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March 6, 2024March 6, 2024

Successful Change, with Susan Odle

Episode 186

Increasingly, many Marketing teams have been forced to transform their own teams, or the Business as a whole has had to start transforming itself.

But no matter how technically sophisticated they are, no matter how many consultants they have or how many Project management meetings they hold, most companies struggle through these transformations. At best, when transformations succeed, they leave heart-ache and sore feelings

Most of them revert to the status quo they tried so hard to shake. Those leading the initiative end up demoralized, marginalized or downsized.

People who say they can make transformations successful are treated with skepticism. But when that someone has skills that are so multifaceted and has pulled off this feat in multiple industries, you ought to lean in & hear them out.

Susan Odle is someone whose life’s journey and heritage spans three continents. Born to Guyanese parents moved first to London England, then to Toronto, Canada where she went to high school; it happened to be the same school where I went. Anyway, she moved to Ottawa to study music at University. The musician in her has been strong from then until now, evidenced by a solo project she released in 2017.

Our paths crossed again years later when I moved to Ottawa. In the interim Susan had been holding pivotal roles in high tech firms, leading channel & direct sales, professional services, and ops which helped several to successful exits. Susan was honored In 2020 as one of the top 50 women in SaaS by the Software Report. She’s also owned several businesses as well. Currently, Susan specializes in operationalizing change through her consultancy, 8020CS. She’s taken her understanding of navigating successful change and literally wrote the book on it. “Successful Change,” was released in 2023.

Chapters & Timestamps

00:00:00 – Intro

00:02:47 – Welcome Susan

00:06:46 – The chaos that comes with transformation

00:11:50 – The 8020CS Blueprint

00:21:46 – Break change down into four dimensions

00:29:38 – PSA

00:30:32 – Moving through ‘gates’ toward successful change

00:48:59 – Overcoming resistance

00:53:45 – Susan’s coordinate and other resources

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February 28, 2024March 12, 2024

Hosting Events that Generate Leads, with Michael Tucker

Episode 185

One thing that professional services and solo subject matter experts struggle with is building an audience and influencing their purchases.

Creating a content marketing engine that achieves this can take agonizingly long – years even. But virtual events that are properly marketed seem able to shorten that timespan.

My guest, Michael Tucker, has refined a program that develops virtual events for clients, and over the past 3 years it has accelerated post-event prospect discussions and sales success.

Graduating from Campbellsville University in Kentucky, he now calls Florida home

Chapters/Timestamps:

0:00:00 Intro

0:01:14 Welcome Michael

0:03:44 Virtual events are good for leadgen

0:29:09 PSA

0:30:17 Running virtual event that embeds call-to-action

0:32:30 Seeding the CTA into event

0:54:50 Michael’s coordinates

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People/Products/Concepts mentioned in the show

Michael’s sites:

www.thefunnelpros.com

https://www.virtualstagesecrets.com/

Michael on Instagram

Michael on YouTube.com

February 21, 2024March 12, 2024

Prophecies and Pleas of an Advertising Man, with Myles Younger

Episode 184

You could say that the marketing field is going through exciting times right now. But you shouldn’t say that everything’s rosy. Here are examples of issues we’re grappling with:

The use of SaaS by Marketing may have freed us from being chained to the IT department, but after 25 years of binge buying all these point solutions, we’re saddled with loads of Technical debt, and the order to repatriate customer data from all these servers.

CMOs are tasked so much with explaining technology out there, much of their time is used up by the C-Suite’s questions, leaving little time for them to manage marketing.

There’s the question of whether the agency-client relationship will survive with AI. Some say brands won’t need an agency as they will generate their own creative. Agencies like Publicis, who’ve poured huge sums into their media-platform CoreAI that monitors billions of consumer signals and can inform what ads should be made, when & where.

Because our field doesn’t have standardized accreditation, our terminology isn’t uniform, and we make dialects for our company or industry. How’s that working for us? About as well as it did for those building the Tower of Babel.

My guest is Myles Younger, Head of Innovation and Insights at U of Digital. Since graduating from Northeasters 20 years ago, he’s been up and down the marketing industry block. He was a client-side marketer in the tech and financial services sectors, He founded and led an adtech company, Canned Banners, that was acquired. He worked as a VP at data consultancy MightyHive which became Media.Monks.

He is in a new role now at U of Digital, spearheading this education thought leadership to expand the company’s educational offerings across different formats, learners, and markets

To me, he’s something of a modern-day David Ogilvy, who wrote his thoughts on his industry back in the day, in a book called “Confessions of an Ad Man”. Myles is just as outspoken on digital media and advertising topics, and the opinions he voices in trade publications and podcasts can come across as prophecies about this industry and sometimes pleas for how it could be better.

I caught up with him in Portland, OR, where he lives with his wife and three kids.

Timestamp/Chapters

0:00:00 Intro

0:03:25 Welcome Myles

0:04:55 Continuum of approaches to privacy

0:07:58 Our reliance on ad tech; its future

0:20:56 We can only go as fast as our people can

0:24:53 Tech debt we’ve brought on ourselves

0:31:50 PSA

0:32:37 Changes impacting platforms & ad agencies

0:42:44 Platforms exploiting advertisers in the name of Al

0:48:27 The good & bad of using their Cloud offerings

0:52:32 Best reaction is educating ourselves

1:00:00 How to reach out to Myles

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People/Products/Concepts mentioned in the show

Myles Younger on LinkedIn

Myles works at Uof.Digital (check out their newsletters)

Salesforce ‘no software’ campaign

Benito Mussolini

Tower of Babel

Heisenberg Uncertainty Principle

February 14, 2024February 14, 2024

Diverse Data Tracking Methods, with Adam Greco

Episode 183

As a Disclaimer, note that there’s no sponsor or affiliate relationship with the vendor interviewed here. They’re simply on the show to give their perspective on our topic.

As trite as it sounds, the way that we look at the world affects our understanding of it. Let me tell you about a time I noticed this. When I was a kid, I would go to school, walk into my classroom, and see my teacher there. She was such a constant there, I imagined that she never left the classroom, she was a fixture of the room, part of the furniture. It’s like the teacher didn’t persist as a person who had a life outside of the classroom. So when I was out at the grocery store with my parents and I saw my teacher, not dressed in their teacher clothes, not ensconced in their teacher setting, my brain just melted.

While this might be laughable, those of us using marketing analytics tools could be guilty of falling into the same trap. Credit for making this concept clear in not 1 but 2 great books must go to Avinash Kaushik. Think about it. According to Classic web analytics, visitors who hit our website had started an imaginary timer that we called a web session. We imagined in this race against the clock, they were viewing a sequence of pages which ferried them to forms we used as gates. We told ourselves that the gate-crossers had completed a successful session, converting from visitors into leads or customers.

Stepping back, there are a few things wrong with this picture. Users don’t only exist inside of a session, just like the teacher didn’t only exist in the classroom—they roam about as they please.

Today’s users aren’t confined to marketing content. The experience they have straddles our marketing sites, to sites and apps where their identity persists through being logged-in, where the interactions even span multiple devices – as we see on Slack and Discord for messages we’ve already read.

The user’s state changes – sometimes they complete a purchase, or become a paid subscriber, but at other times they may opt for a free plan or abandon their cart.

We need analytics for all of these actions. We need to step back and view the entire experience that people have with us over time. This is something that classic web analytics just can’t measure.

This is why the new generation of tools allows us to analyze complex trends and behavior of our users. They are collectively known as event-based analytics tools, and they excel in portraying the way that users experience a product. The foremost product-oriented analytics tool out there is called Amplitude, and today, we are speaking with its product evangelist.

Since 2021, Adam Greco has been Amplitude’s Product Evangelist, guiding clients in understanding their tool through workshops, blogs, and videos.

He got into this field in 2005 when he joined analytics platform Omniture where he was a customer advocate for four years until Adobe acquired them and rechristened them Adobe Analytics. He then worked at consultancies for 15 years, showing people how to get the most out of Adobe’s tool, authoring over 200 blog posts along the way.

Lately Adam’s speaking and advising on analytics has had him splitting his time between Chicago and Amsterdam (where he was when this was recorded). When he’s in the states and not working, he enjoys restoring and going for drives in his 62 convertible corvette.

Timestamps/Chapters

0:00 – Intro

5:00 – Meet Adam; why event-based method works better than session-based method

24:00 – PSA

24:45 – how to get value out of recent analytics tools, including warehouse-native apps

56:20 – Adam’s coordinates and free resources

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