Becoming a Privacy-Centric Organization, with Lucas Long

Lucas Long

Episode 179

This is the second of two shows on doing data-driven marketing, in a way that respects user privacy. No matter how much we crave, there will be fewer ways to capture it. At time of recording, Google says Chrome will stop supporting 3rd party cookies in 2024. Our choice should not be to switch to other forms of tracking, but whether we’ll go into this privacy-centric era voluntarily, or out of necessity.

Having less data on our customers may sound like it’s bad for business, but a recent book argues that it’s actually necessary to maximize your long-term ROI. The book, “Becoming a Privacy-Centric Marketing Organization,” was a co-written by a group who work together at InfoTrust. One of those co-authors is today’s guest.

Lucas holds a Bachelor’s degree from the University of South Carolina and is currently at the forefront of delivering tag architecture solutions for major corporations. Specializing in sales and business development, he leads the implementation of tag governance processes through his role in managing InfoTrust’s Tag Inspector product. His expertise spans sales and marketing strategy, web analytics, and tag management. With a focus on educating clients about the critical aspects of proper tagging and user behavior analysis, Lucas collaborates with some of the largest agencies and enterprises globally.

 

Timestamp/Chapters:

0:00 – Intro

2:26 – The Privacy Imperative

22:40 – Public Service Announcement

23:11 – How Privacy is Implemented

50:13 – Coordinates for Lucas/InfoTrust

People/Products/Concepts Mentioned in Show

Lucas Long on LinkedIn

Lucas works at InfoTrust

The book “Becoming a Privacy-Centric Marketing Organization” comes with a Risk Assessment tool

Server-Side Tag Management



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data map
All the data sources you must consider. Reprinted with permission.

 

Privacy & data governance, with Siobhan Solberg

Privacy & data governance

Episode 178

If you go to Wikipedia and type Zero-sum game, it’ll describe it as “a situation that involves two sides, where the result is an advantage for one side and an equivalent loss for the other. In other words, player one’s gain is equivalent to player two’s loss, with the result that the net improvement in benefit of the game is zero”

Many think that’s how privacy regulations are affecting marketing. Anytime client privacy is upheld it’s at our expense. We’re losing; they’re winning. Zero-sum game.

Siobhan Solberg disagrees.  She says you can effectively market to your client in a way that does right by them and is privacy-compliant. 

She calls herself a protector of privacy, while also being a marketing consultant, the founder of a marketing agency. She has over a decade in the measurement space, having created CXL’s course on personalization. She’s also been a speaker at conferences like Superweek and The Copywriter Club. She also writes on privacy and marketing on her blog and is host of a podcast whose name is spelled out in the shownotes but which I’ll call Marketing Unf*d.

She is currently enrolled in the Master of Laws program for Privacy, Cybersecurity, and Data Management at Maastricht University. 

When she’s not not pushing these boundaries, Siobhan loves to get outside and test her physical limits

People/Products/Concepts Mentioned in Show

Siobhan’s agency is Raze

Siobhan’s podcast, Marketing Unfucked

She writes on privacy and marketing on her blog, siobhansolberg.com

Chapters & Timestamps

0:00 – Intro

0:46 – About Siobhan 

2:11 – What marketers should know about Privacy

20:56 – PSA

21:53 – Privacy across the organization

39:59 – Siobhan’s contact details

Bye KPI. Hello, full-funnel dashboard, with Jacob Varghese

Episode 177: Bye KPI. Hello, full-funnel dashboard, with Jacob Varghese

Episode 177

Today’s talk is with a technology vendor, as a Disclaimer, please note that there’s no sponsor or affiliate relationship here. They’re simply on the show to give their perspective on our topic.

Today we’re going to talk about leveling up beyond KPIs to data that visualizes our full-funnel.

Comedian George Carlin knew how complicated things get with marketing technology. Or, you can imagine that when you hear him talk about stuff. This is the feeling we can get watching our Marketing technology evolve before our eyes. As our  software tools grow, so does the complexity. We’re beyond the point of logging into each of them to see individual KPIs. They have just become too specialized, and now we need meta-tools, crafted solely to connect with the specialized marketing systems, to extract and roll up streamlined data that we can analyze or see on a dashboard.

It’s against this backdrop that I invited today’s guest. 

Jacob Varghese hails from India, having graduated with a BA from University of Mumbai. Since moving to Canada in the 1990s, he’s focused on building marketing machines and crafting go-to-market strategies that yield repeatable, predictable, and scalable revenue. 

Following experiences as a senior executive at numerous  B2B SaaS outfits, he’s now the Chief Sales and Marketing Officer at AgencyAnalytics.  His passion for augmenting marketing and sales through data and automation comes through in the insights he shares on his blog.

People/Products/Concepts Mentioned in Show

Jacob on Twitter

Jacob is with AgencyAnalytics

Scott Brinker

Timestamps

0:00 – Intro

03:09 – Background on Jacob

09:33 – Getting to useful dashboards

26:14 – PSA

27:08 – Presenting data as a story

46:46 – Get in touch with Jacob

Visualizations that inspire action, with Lee Feinberg

Visualizations that inspire action, with Lee Feinberg

Episode 176

If your job involves numbers, you likely spend time graphically plotting it.  Whether it’s for analyzing or presenting, we usually toss our datasets into our visualization tool (mainly because it takes one button click) and start visualizing it. The problem here is that we’re making content before knowing our intent, we’re making the software master over us instead of being its master. 

Today’s guest says the visualizations that come from this won’t be intelligible, won’t make them motivated to act and won’t yield good decisions. However, he does passionately believe that when people who know how to read numbers, see it presented the right way, it’ll motivate them to make the right decisions. 

Lee Feinberg graduated from Cornell University with a BS and MS in Electrical Engineering. In 2012 founded a consultancy to help data leaders create armies of trustworthy decision makers.  He has worked in the analytics and data visualization fields for 20 years.

He is associated with Data Science programs at both NYU and the University of Chicago. When he’s not talking about visualization, Lee likes experiencing concerts – from the front row,  and also hanging out with his wife and kids.

People/Products/Concepts Mentioned in Show

Lee’s Website : https://www.DecisionViz.com 

Lee Feinberg – DecisionViz | LinkedIn

Edward Tufte

TV Show Shark Tank

Chapters:

0:00 – Intro
02:13 – What we’re doing wrong
33:46 – Lee’s framework
58:25 – Where to find Lee and visualization resources

GA4 and the future of data, with Jason Hackenberry

GA4 and the future of data, with Jason Hackenberry

Episode 173

Today, we’re talking about the future of data with Google Analytics 4.

It’s been about 6 months since we all had Universal Analytics. It’s good to talk to others who use GA4 to do their jobs, to compare notes. Although GA4 is here to stay, it still has gaps that need bridging.

That’s why I spoke with Jason Hackenberry, Head of Partnerships from web development agency Arctic Leaf. Prior to Arctic Leaf, he held Digital Marketing and operations roles at Weatherby and Save Khaki United, along with roles in Merchandising.

What you’ll hear is from a virtual event he and I did in December 2023, on topics including

  • How Google is migrating users of its free version differently from its 360 version
  • How to capitalize on the information provided by GA4
  • The data you actually need vs. what you THINK you need
  • Tips on finding insights, reporting, conversion tracking and data retention
  • New GA4 features that can help your lead generation or e-commerce website.