Episode 54: The Visual Sale with Tyler Lessard – Summer Books

The newest book in our #SummerMarketingBooks series talks about how to take sales & marketing beyond the printed or spoken word.

Our guest Tyler Lessard has worked at high-flying tech companies like BlackBerry and lives in the Waterloo Ontario high-tech hub with his wife and four kids. Whenever he speaks on stage or is a guest on a show, he talks about how to modernize the way sales and marketing people communicate. I consider him to be a marketer’s marketer. What I mean by that is he’s dialed in to marketing tech, so seeing him come out with a book in 2020 called, The Visual Sale, I knew I needed to pay more attention to video. 

Listen in the show for the reasons why he thinks today’s buyers expect us to show up visually, not just in text they read or orally over the phone. He walks us through how to make videos seen when prospects are researching a purchase, when they are ready to decide and even after the sale. Most importantly, take it from a guy who describes himself as a hacky video creator, how little you need to get started shooting video.   

People/Products/Concepts Mentioned in Show

4 E’s of Video:

  • Educational
  • Engaging
  • Emotional
  • Empathetic

Marshall McLuhan assertion that “The Medium is the Message”

How Walt Disney appeared on video (we’ve moved past this kind of talking head video)

Episode Reboot

Great quote from his book: “If you don’t think that video can do a better job than text on a webpage or text in an email, think again!”

Episode 53: Digital Marketing in an AI World with Fred Vallaeys – Summer Books

Chess Grandmaster Garry Kasparov was famously beaten in 1997 by a supercomputer built by dozens of IBM technologists. A Slate article looking at how Deep Blue changed chess said “The change here wasn’t just that a computer could win, but that a computer could help human players win if incorporated into their training regimes effectively.”

The same thing is happening with PPC Platforms. Since 2011, Google has been integrating AI into many of their products, and every campaign feature Google Ads rolls out seems to take away control from us humans and give it to their machines. So if we’re going to follow Kasparov’ lead and get better at this game with the AI, the question becomes, what’s the process for training an ad platform’s AI, when it’s writing programming that only it knows, and even the technologists running it don’t know?

Some answers are contained in the book Digital Marketing in an AI World. Fred Vallaeys was one of the first 500 employees at Google where he spent 10 years building AdWords and teaching advertisers how to get the most out of it as Google’s AdWords Evangelist. Today he serves as Co-Founding CEO of Optmyzr, a PPC management software system. Fred is a fixture on the marketing conference circuit and blazed new trails with online industry learning through Optmyz’s PPC Town Halls. 

People/Products/Concepts Mentioned in Show

Episode Reboot: 

Remember, computers have a different kind of smarts than us.

Episode 52: Unfair Marketing with David Rodnitzky – Summer Books

Has this ever happened in your career?

  • Sales told you that a deal was lost even though you have a superior product
  • You’ve seen the positioning statements listed in your website or in your ads twisted by your competitors, to exploit some weakness
  • You saw an industry award or splashy press go to a competitor rather than to you
  • You faced a rival brand undercutting your pricing to grab your market share 

It’s maddening when this happens, but the truth is, marketers don’t get participation ribbons. Each of these things may be unfair, but they are also situations where you could have grabbed the upper hand and reaped the benefit over your competitor.  

That’s the premise of the book Unfair Marketing which came out in 2021, written by David Rodnitsky He is the founder of 3Q Digital, an agency that has over 350 digital marketers devoted to advertising, analytics, decision science, strategic consulting, creative, and conversion rate optimization. Many of 3Q’s clients are in silicon valley,  which is where they are based. You would no doubt know the names of the companies they serve.

People/Products/Concepts Mentioned in Show

David’s Five levers:

  1. Unfair Data
  2. Unfair Knowledge
  3. Unfair Brand
  4. Unfair Access
  5. Unfair Money

Episode Reboot. 

Get a free copy of the book at www.3qdigital.com/unfair-marketing

Episode 51: The AI Marketing Canvas with Raj Venkatesan – Summer Books

Are you looking at how your marketing can use AI? That’s good if you are, but it’s not enough to know how it works. Whether you are embedded in marketing operations or you’re an executive who oversees it, you must also figure out how to get your organization to buy into AI. You’ll need stakeholders who own precious data, you’ll need knowledge experts to train your models, you’ll possibly need operations folks to change what they deliver…as AI informs what you offer. Lastly, you’ll need money – getting that money will take you proving that investing in AI yields a positive ROI. So by now, you’re probably wondering how you can implement AI. Well, if you are, you will definitely be interested in the framework called the “The AI Marketing Canvas”

It’s all detailed in a book by the same name, co-authored by Raj Venkatesan, along with Jim Lecinski.

Professor Venkatesan is a professor at the Darden School of Business at U of Virginia. He is also a co-author of the book Cutting Edge Marketing Analytics. Before coming to Darden, Venkatesan taught graduate students at the University of Connecticut. There, he was the recipient of the MBA Teacher of the Year Award. He received his Ph.D. in marketing from the University of Houston and his B.E. in computer engineering from the University of Madras. He has consulted with firms in the technology, retailing, media, industrial goods and pharmaceutical industries. 

People/Products/Concepts Mentioned in Show

Framework’s 5 stages, reproduced with permission:

Episode 50: Join or Die, Digital Advertising in the age of Automation by Patrick Gilbert – Summer Books

This is the fifth book of our “Summer Books” series and we’re even going social with the hashtag, #SummerMarketingBooks on Twitter, Instagram and LinkedIn. This book focuses on Pay-Per-Click marketing, and whether you do any PPC yourself or outsource, you should be aware of how much of a ground-shaking shift artificial intelligence is making here. Remember that Google & Facebook have been investing enormous sums of money on AI. Their ad empires pretty much run on AI now, and it’s vaulted them to become two of the world’s top 10 companies.

While acknowledging that this sounds ominous for advertisers, our author believes that by joining with them on campaign automation, we can actually thrive. Our author’s seen this shift happen first-hand, as part of the NY-based agency Adventure Media, where he serves as COO. his book, Join or Die: Digital Advertising in the age of Automation, came out in 2020.

People/Products/Concepts Mentioned in Show  

Episode 49: Ponderings of a PPC Professional by Kirk Williams – Summer Books

This is the fourth episode in our Summer Books series. 

Anyone who’s joined a Twitter chat or attended a conference session about it knows that discussing PPC stirs up strong opinions. The criticisms around Google, with its near-monopoly, grow louder and louder. Whether it’s making their auction more competitive, their campaigns more automated, or their data reporting more opaque, it seems that everyday there’s something Google does to tick off its users. 

It is against this backdrop that Kirk published “Ponderings of a PPC Professional” in 2020. For the last decade, Kirk’s agency, ZATO marketing, has specialized in Google Shopping Ads. His moral  compass clearly points towards what’s best for the advertisers that are his clients. Kirk is not afraid to tackle these things head-on. In some areas, the book offers a philosophical slant, keeping it fresh for whatever a PPC marketer in the future might be grappling with.

People/Products/Concepts Mentioned in Show

Episode 48: Marketing Automation Unleashed by Casey Cheshire – Summer Books

Our book is “Marketing Automation Unleashed” by Casey Cheshire. From 2011 to 2021, Casey was the Founder of Cheshire Impact a From Nashua, New Hampshire-based consultancy focused on Pardot. He is the host of the Hard Corps Marketing Show which has just blown past its 250th episode. You’ll also find him sharing his views on marketing automation at industry events including Dreamforce.  

Prior to Cheshire impact, Casey served in the U.S. Marine Corps and he maintains that physical stamina as a skydiver, mountaineer, triathlete. 

He released the book in 2019 and I have not only read it but gifted it to others. 

People/Products/Concepts Mentioned in Show

Four Functions of any marketing automation tool, rolls up to acronym CNAR:

    • Capture
    • Nurture
    • Automate
    • Report

Cheshire Success Index (CSI) – a 10 point marketing automation assessment 

Tim Ferriss Four Hour Workweek

Office Space TPS report

Communication principle of What’s In It For Me (WIIFM)

Lisa Earle McLeod book “Selling with Noble Purpose”

Contact info and Social Profiles:

Casey’s website

Hard Corps Marketing Podcast

His Profiles on LinkedIn, Twitter and Goodreads

Episode 47: AI For Marketers by Chris Penn – Summer Books

Marketers know that Artificial Intelligence is being integrated into our work, but many are unsure how they can apply it to their daily work. Our guest is Christopher S. Penn, the author of AI for Marketers: A Primer and Introduction, just out in its 3rd edition.

Our guest is an authority on analytics, digital marketing, and marketing technology. A recognized thought leader, best-selling author, and keynote speaker. He has been named by IBM as a Champion in IBM Analytics.

Chris is a cofounder and Chief Data Scientist of Trust Insights, a Boston -based digital analytics firm. He is co-host of the Marketing Over Coffee podcast. He has also run the marketing for a series of startups in the financial services, SaaS software, and public relations industries.

People, products and concepts mentioned in the episode:

Seven steps of AI Maturity:

  1. Data Foundation
  2. Measurement & analytics
  3. Insights & Research
  4. Process Automation
  5. Data Science
  6. Machine learning
  7. AI-Powered
reproduced with permission

Chris’ Social Profiles

Episode 46: The Lead Machine by Rich Brooks – Summer Books

This is the first show of our “Summer Books” series, our featured book is called The Lead Machine: The Small Business Guide to Digital Marketing by Rich Brooks. 

Businesses know that for their marketing to have a significant impact on revenue, they have to put some effort into it. Many are confused by where effort is most needed and how to measure it all. Rich Brooks gets this and his hope in writing the Lead Machine was to break this whole marketing puzzle down into its constituent pieces. 

Rich Brooks is founder and president of flyte new media, a digital agency in Portland, Maine.  He founded The Agents of Change a weekly podcast that is about to cross the 400-episode mark. He is a nationally recognized speaker on using digital channels like search, social media and mobile for marketing to your audience. Rich also hosts the Agents of Change conference which takes place in Portland, Maine.

This episode begins with websites, which Rich sees as the cornerstone of your marketing assets. We then skip through the chapters he devotes to SEO, paid traffic, Social Media, Email, Podcasts and Video. We also explore how to contextualize this investment, so we have a yardstick to judge whether we aren’t spending enough or we are spending too much on marketing.

People, products, concepts mentioned in this episode:

Rich’s BARE marketing framework

    • Build
    • Attract
    • Retain
    • Evaluate

John Lee Dumas

Google Data Studio

Rich Brooks’ contact info:

Agents of Change Podcast/Conference

Flyte New Media

Fast Forward Maine podcast

Rich on LinkedIn, Twitter and Instagram

Episode 45: How General Should a Marketing Generalist be? with Robert Decher

A Marketing generalist is known for having abilities in diverse fields, but what exact combination of abilities does it take? And when should a marketer try to go deep in one skill area instead of going broad.

One problem is that you can’t judge whether your skills are commonplace or exceptional, it always depends on who’s around you and how many of them can do what you do. After all, everyone is an expert to someone else 

I’m lucky enough to have known Robert Decher for the better part of a decade. Listen to the show where he explains how:

  • Good Careers don’t always go in straight lines, but broad abilities acquired along the way are augmented by one skill that goes deep, together forming the shape of a T. Hence the name T-shaped career. 
  • There’s no substitute for experience.

People/Products/Concepts Mentioned in the Episode

Episode Reboots

  • It takes trust to do work that’s at the fringes of someone’s skills, by both the person paying for the work and the person doing it.  
  • A good generalist is able to think out and talk about how something should work, even if they aren’t the one building all of it.