Episode 208
- People resist change.
- They only stop resisting when they’re convinced the change is needed.
- They’re only convinced change is needed when they grasp the truth.
- The best way to present them the truth is with data.
You might think that what works on people is a dry statistical presentation of the data in all its Indisputable, inscrutable glory.Â
Nope.
Those avoiding change give themselves offramps by arguing about your data. History shows that to persuade people to take an action, it takes taking them through data in a way that grabs them emotionally. Some examples include:
Numbers prove, but a story compels.
This has so much to do with marketing. Here’s why. To do what we do, our bosses / clients must be convinced in how our work is yielding results. That is the core of every story that a marketing presentation tells. Our guest is a Data Storyteller. After graduating from Massey University in 2002, she moved into data analytics. She earned a digital design degree in 2015, combining her design and analytics skills, which led her to specialize in data storytelling. In 2016, she founded Rogue Penguin, a company focused on bridging analytics and business operations.
She now leads workshops for professionals in data science, marketing, and design. And she’s the author of “the data storytelling handbook”
Let’s go to New Zealand to speak with Kat Greenbrook
Chapter Timestamps
0:00:00 Intro
00:05:48 Welcome Kat
00:07:45 when data storytelling is needed
00:09:00 two ways of communicating data
00:13:55 Data stories improve communication between groups
00:26:38 PSA
00:27:18 Canvas for making time stories
00:30:05 making visuals relevant to the business
00:33:19 How to present when you only have part of story
00:39:06 Conserving data-ink
00:43:00 More you show – the less you contrast
00:48:20 Getting the book or contacting Kat
People/Products/Concepts Mentioned in Show
The Data Storyteller’s Handbook
Making Numbers Count, Chip Heath, Karla Starr