How priorities shift as you grow, with Shannon Clement

Shannon Clement

Episode 164

If you take the United States economy as a bellwether, you can brea businesses down into three categories. There are Start-up companies that typically have annual revenue anywhere from a million up to $40 million.

Mid-market or  Scale-up organizations generally have an average annual revenue of $300-400 million.

Large enterprises, like those in the Fortune 500, had an average revenue in 2022 of $36 Billion. They represent the vast majority of all business revenues.

 The point is, these companies are such different sizes from each other, that you must tailor the marketing you do according to where they are on this continuum. Ideally, you’ll  take on the difficult task of reinventing the marketing function at each stage of their Start-up to Scale-up to enterprise journey. 

Our guest draws on 20 + years of experience in creating digital marketing and product development strategies that have resulted in highly converting online assets and campaigns. As a Fractional Chief Marketing Officer & owner of an Agency called Engagement Marketing, she has supported organizations and businesses in the growth stage looking for positioning help & support gaining further market traction. She also serves as a marketing consultant to Start-up Founders through various Accelerator and Incubator programs. 

Let’s join  this talk with Shannon Clement.

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Shannon on LinkedIn

MRR: Monthly Recurring Revenue

Forget the Funnel, with Georgiana Laudi

forget the funnel with Georgiana Laudi

Episode 167

A trend that’s currently having its day in the sun is Product-Led Growth. According to our guest, it’s a fine model, but our companies need growth that’s based on a more foundational element – advocating for Customer-Led Growth.

CLG begins with creating organization-wide understanding around what experience is most appropriate for the company’s best customers. Value to customers is then delivered — whenever, wherever, and however they need it — throughout their relationship with the company. 

Our guest pioneered customer experience mapping while she was leading marketing for the Vancouver-based SaaS company Unbounce.

She has been a brand builder since 2000. In 2009, she embraced tech startups and SaaS, recognizing marketing’s pivotal role in SaaS success. In 2023 she co-authored Forget the Funnel and with her co-founder Claire Suellentrop has a consultancy that goes by the same name. 

Let’s talk to Georgiana Laudi.

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Georgiana on Twitter/X

ACV = Average Customer Value

Clayton Christiansen’s jtbd framework

Dave McClure’s Pirate metrics

You may also like the previous episode on customer interviews with Ryan Gibson

Episode Reboot. Get the free workbook and other free resources on the FTF site.

Book’s phases and customer journey milestones combined (used with permission)

What we can learn from artists, with Fred Pike

What we can learn from artists, with Fred Pike

Episode 163

Today we’re talking about what analytics has to do with music (check out this music about analytics by songwriter Kai Feng). We’re looking at a musician’s work style and seeing what analysts can adopt from it. According to today’s guest, these two disciplines have much in common.  

Fred Pike is a father, a grandfather and a string musician who both plays in and is president of the Milwaukee Mandolin orchestra. 

He is also a Conversion Rate Optimization (CRO), Google Analytics and Google Tag Manager expert, having been a founding member of the web development agency Northwoods which just celebrated twenty five years in business. He has also shared his knowledge through various courses and at CXL which is better known as Conversion XL and sessions he has presented at Superweek

He approaches marketing analytics in much the same way as he approaches a musical performance. So let’s listen to how he does that, in my chat with Fred Pike. 

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Northwoods, the agency which Fred co-founded

Fred on LinkedIn

Fred on X/Twitter

Milwaukee Mandolin Orchestra

Great video by Kai Feng singing about data: https://youtu.be/D_upBpY1U2I?si=DxFHdl-PO7CqLGXH&t=147

Simo Ahava

Jeff Sauer

Julius Fedorovicius

Sonke Ahrens

“The dullest pencil beats the sharpest mind”

Episode 162: In search marketing, change = opportunity. With Giannina Fumagalli

In search marketing, change = opportunity. with Giannina Fumigalli

This is the second episode in a series on having a thriving career. There is one specific subfield where this challenge is harder than usual – it’s marketing within paid and organic search. There are always new tools and techniques coming along, and In our guest’s opinion, to be a search marketing professional means upgrading yourself, to master them while the iron is still hot. 

I’ll be talking with someone who has dealt with more than her fair share of change – but who feels she is better as a result. Originally from Peru, Giannina Fumagalli has lived in Montreal Canada for the last 18 years and who has been working in digital marketing that whole time, including both agency and client-side roles. She is currently the Growth Marketer at Vircom, a pioneer in B2B Email Security.

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Giannina works at Vircom.com

Parisian vs Quebecois French

RSA = Responsive Search Ad

Episode Reboot. “Not all clicks are created equal”

Episode 161: Charting your course as a young marketer, with Marissa Homere

Ep 161 Charting your course as a young marketer

There’s a lot you need to deal with in a marketing career, such as: 

  • What skills you should chase after when in an entry-level vs what’s needed at higher levels
  • How to manage both above and below your level
  • What continuous learning actually looks like
  • Knowing when a job isn’t panning out and you need to cut  your losses
  • Balancing whether to join a company based on the brand’s cachet, the title, the salary and what you will get out of the experience
  • Advice when interviewing for marketing roles – what she looks food when hiring
  • How to cultivate your profile within your organization
  • When to stay a generalist, or when to gain a specific skill by joining a special project 

This episode’s guest is eminently qualified to cover these topics. Marissa Homere is the VP of Marketing at Irwin, an investor relations and capital markets software company. She is a demand generation leader and for the last decade, she has built and scaled marketing teams in a wide range of industries. She also teaches in an online marketing program. 

In this episode, Marissa shares her thoughts on the marketing industry as a whole, how young professionals can be best prepared for today’s rapidly changing environment, and what it takes to succeed in a fast-paced marketing role. Most importantly, she talks about how, as a wife and mother, how societal issues have muscled in on her life as a marketer. Like being a working parent, handling old oppressive tendencies in the workplace, struggling to balance career ladder-climbing with family responsibilities. 

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Marissa works at Irwin

Dave Hale

uOttawa Marketing program

Modern Marketing Certificate

Episode Reboot. Marissa’s 3 questions: Are you growing? Are you learning? Are you fairly compensated?