When you want to improve some part of your marketing. You quickly start thinking about how you’re going to get your boss to agree to it. It’s not the easiest thing, but it is possible.
And I know this because our guest today has done it many times. In his own words, Kevin Dieny is a true marketing nerd who works in the marketing team at CallSource. I met him at a national marketing event where he gave a presentation about justifying the Money needed for Marketing Projects. This is one of his passions, along with Paid Search, Marketing Analytics and in particular, using data to show ROI.
He holds a Bachelor’s degree from California State & an MBA from University of Redlands. When not working, Kevin likes wrestling with his four kids, loves cooking, and enjoys everything Batman. He is also the host of Close the Loop, which is a podcast designed specifically for small and medium businesses who are trying to improve their marketing.
The pandemic changed much in our world, and though some routines will subside, one change that’s going to remain with us is work from home. It was even clear the year after COVID hit that people were reevaluating going into an office. Pundits like Adam Grant said many were questioning their jobs as a whole. As he put it in a WSJ article, “the taste of freedom left us hungry for more.” Meaning more than the flexibility to choose what K-Cup flavour of coffee on hand in the lunchroom. Grant goes much further, saying this “Flexibility is more than choosing the place where you work. It’s having freedom to decide your purpose, your people, and your priorities.”
That’s all fine and good, but how does an employer make this work? How do those of us responsible give rank and file marketers this flexibility while still getting work done?
My guest today has great insights into how marketing leaders can deal with all this. She’s witnessed first-hand the changes that Covid has brought to the marketing function. She has opinions on what will and what won’t work in the future.
Kelly Rusk is a marketing consultant who supports mid-sized companies trying to grow their marketing and PR capabilities. The first few years of her career she worked for Ottawa-based technologies companies as a marketing and communications pro. Then she went to the agency side for a decade, finishing with the full-service firm Banfield as digital director and partner. Kelly is always contributing to her profession, holding board positions with IABC and Girl Geek Dinners and being an Instructor in the Digital Marketing Certificate Program at the University of Ottawa.
You can break down advertising by the medium of communication, and since we all started with text ads, we’re comfortable with that format. We’ve also become comfortable with image ads. But there’s one format that can throw a lot of us – video. Of course, the production cost put into videos can vary wildly, and ad platforms like youtube have a huge number of options and nuances to know, but the one thing all video has in common is it makes a human to human connection that other media formats cannot hold a candle to.
To demystify this field, we’re talking with the founder of Variable.media
One of the nicest people you’ll ever meet in the PPC industry
He has appeared on Edge of the Web and the Inbound Success podcasts. He has also spoken at HeroConf, A4, SMX, IIeX and many regional digital marketing events on three different continents.
He got his degree from California Lutheran, where he also distinguished himself as a walk-on for the basketball squad.
We know what our paid media marketing looks like within the walls of organizations of our size. We could be talking about monthly spends of $1,000, $10,000 or maybe $50,000. But what does it look like when it grows to enterprise-size, with budgets of $100,000 or even millions per month? You start seeing media buys that act in concert. Known as omni-channel marketing, the consumer receives messages from all sides. This is only one of the hat techniques that can be used. I have the perfect guest to tell us what it’s like when you are working with scale.
So about my guest. Around 2014 I stumbled on something the Pay-Per-Click community did on twitter every week. It was a lunchhour discussion called PPCChat and at that time I didn’t know anyone else who worked in PPC. That was when I met Julia Vyse in the Twitter chat, although she’d been airing her views there for 5 years before I came along. In my opinion, she is one of the OG digital marketers on Twitter.
But that’s not all she’s been up to since growing up in Canada’s Capital Region. She started working for marketing agencies, first in Montreal in la belle province of Quebec. Now she lives in BC with her jazz-playing husband and cat in tow.
Do you own a crystal ball to predict the future? No? Well, I have good news for you. You don’t need one.
When you feed lots of historicals into a machine, it doesn’t have to know what those numbers mean in business terms. Thanks to sophisticated data models, machines can determine the trends behind your numbers, including a pretty accurate prediction of what the next numbers in the series will be.
That’s not all there is to data science though. Our guests believe it’s what takes our analytical abilities up the evolutionary ladder, from what happened, to how it happened, to how it might happen.
This episode talks about how cloud computing, which crunches these numbers, has changed data science, doing everything that high-end servers used to do, at a fraction of the cost. It also covers the skillsets of the people needed to help machines work. To learn about how you can start implementing data science in your marketing, I’m joined by two people who are well versed in the field.
Richard Fergie lives in the UK. He showed a penchant for math, which led him to Oxford University where he took his bachelors in mathematics. After spending time living in South America, he moved home and took a liking to the quant-heavy world of pay per click marketing. He has taken the 10 years of experience he got consulting on digital marketing and web analytics projects to found Forecast Forge, a quick and accurate forecasting tool that runs on Machine Learning.
Brett was an early SaaS pioneer and helped change the PR industry by creating one of the first companies to develop a real-time media monitoring and analysis platform that was able to successfully generate business intelligence from both traditional and social media.
Brett would lead the company as both the CEO and chief architect and developer of the platform as well as being awarded 2 patents.
Brett led his company through several significant transitions, including recognizing the need for big data and machine learning capabilities very early on as well as recognizing the importance of social media.
Brett also identified the need for both journalist and publication data from the aspect of creating new markets as well as leveraging the data to further improve the analytics.
Brett’s company, MediaMiser, would be acquired in 2014.
Brett would later go on to improve his own analytical capabilities by achieving certifications in both data science and AI from the University of Waterloo and the University of Toronto.
Brett also has a bachelor’s degree from Western University and a diploma in PR and communications from Algonquin College.
Let’s go talk to Richard Fergie & Brett Serjeantson.
